gift recipient of the Product. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. If you still cant find your Samsonite model number, give the customer service department a call. This warranty is intended to give you specific legal rights. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Please do not send your Product directly to Samsonite, as this will only delay the repair. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. All rights reserved. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. arrival, if possible, before clearing customs. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. WebGeneral Warranty Info. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. We guarantee your satisfaction by offering free returns. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The warranty provided herein is limited to the value of the Product. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. The subscription may be disabled. Shop online at Samsonite.com. To the extent permitted by applicable law, any implied warranties are hereby excluded. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Are you sure you want to remove the following product from the cart? If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. repaired or replacement product to you. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. All rights For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. It is beneficial to both the environment and the consumers. 2023 - Samsonite | warranty repairs. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. Refer to the Warranty information included in your case to determine the length of time Discover our vast range of suitcases, laptop bags and other luggage. WebLog in - MY SAMSONITE Existing User? All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. With this quick guide, youll be back on the road in no time. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Manufacturing specifications are subject to change without notice. Inspect your Product immediately after handling by anyone other than you. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. - ! Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. ext 220 (English Calls) If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. This is usually located on the bottom of the suitcase. WebLast Name *. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. The subscription may be disabled. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Reliable Quality And Durability: Samsonites 10-year Warranty. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. Our warranty is intended to give you specific legal rights. Look for a label on the inside of your suitcase. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Customers must have proof of purchase to be eligible for a warranty claim. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. This warranty is global and you may have your Product repaired at any Service Center in the world. If you want to know what the warranty on your Samsonite suitcase is, you should know it. WebImprove your Samsonite experience by registering your product. Limited Global Warranty Does tumi luggage have a lifetime warranty? With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. House Nr *. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. The warranty provided herein is limited to the value of the Product. Canada: 1-866-821-4515 Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. ext 237 (French Calls) To locate the nearest Repair Centre, please click here. Manufacturing specifications are subject to change without notice. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. If the wheel is simply cracked, you may be able to glue it back together. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. While it can be frustrating, its actually not that difficult to fix. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. This warranty does not apply to damage done by airlines or gorillas. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. The warranty provided for herein applies only to the first purchaser or The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. such repair or replacement will be at Samsonites expense, including any costs required to return the If you need to make a warranty claim, contact Samsonites customer service team for help. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). To contact them, dial a number, send an email, or visit their website. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. United States: 1-800-262-8282 Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Find your local Samsonite store and favorite bag. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of Affordable price repair Centre, please contact questions_canada @ samsonite.com with pictures of your Product and proof purchase! Youve probably had to deal with a broken suitcase wheel at some point rigorously tested ensure... They will last for many years if they are properly cared for comprehensive warranty registration process to protect luggage. 4:00 p.m. on Monday through Friday and can be confident in its.. Warranty information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday Friday. For more information, visit the Samonite Chat, which is open from 9:00 a.m. 4:00. 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